Customer Service & Financial Solutions Specialist

Tower Loan of Mississippi, LLC; Ruston (LA); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Health and Well-Being Options

401(k) Match

Paid Time Off (PTO)

Paid Holidays

Annual Raises and Bonuses

Monthly Incentive

Referral Bonuses

Job summary

Tower Loan of Mississippi, LLC is seeking a Customer Service Representative to join our on-site Ruston, LA team. You will deliver exceptional service, help customers choose financial solutions, and support daily branch operations.

This full-time role offers competitive pay, incentives, and a range of benefits as part of our strong promote-from-within culture. If you thrive in a fast-paced, people-focused environment, apply today.

Qualifications

• High School Diploma or GED required.
• Valid driver’s license and reliable vehicle required.
• Experience in cash handling, sales, or customer service preferred.

Responsibilities

• Cultivate strong customer relationships by offering excellent service and promoting relevant financial solutions.
• Receive and process payments in customer accounts.
• Market to current, former, and potential customers to drive loan production.
• Maintain and secure cash drawers and accounting activities, including but not limited to balancing and preparing deposits accurately.
• Execute office administrative activities, including checking branch mail, filing, purchasing office supplies, etc.
• Process loan applications and collect payments due.
• Perform all other duties as assigned.

Skills

Customer service

Cash handling

Sales

Relationship building

Education

High School Diploma or GED

Job description

Tower Loan of Mississippi, LLC is seeking a Customer Service Representative to join our on-site Ruston, LA team. You will deliver exceptional service, help customers choose financial solutions, and support daily branch operations.

This full-time role offers competitive pay, incentives, and a range of benefits as part of our strong promote-from-within culture. If you thrive in a fast-paced, people-focused environment, apply today.