Loan Services Specialist — Customer Growth Path

Tower Loan

Hattiesburg (MS)

On-site

USD 35,000 - 52,000

Full time

3 days ago

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Benefits offered by this job

Health benefits

401(k) match

Paid time off

Paid holidays

Annual raises

Bonuses

Monthly incentives

Charitable campaigns

Job summary

Tower Loan is hiring a Customer Service Representative in Hattiesburg, MS. This full-time role focuses on delivering outstanding service, processing payments, and helping customers find the right financial solutions.

You’ll build relationships with current and prospective clients while supporting branch operations in a fast-paced environment. We offer competitive pay, performance-based incentives, and a comprehensive benefits package designed to support your well-being and career growth, with

Qualifications

High School Diploma or GED is required.
Valid driver’s license and reliable vehicle are required.
Customer service experience is preferred.

Responsibilities

Cultivate strong customer relationships by offering excellent service and promoting relevant financial solutions.
Receive and process payments in customer accounts.
Market to current, former, and potential customers to drive loan production.
Maintain and secure cash drawers and accounting activities, including balancing and preparing deposits accurately.
Execute office administrative activities, including checking branch mail, filing, purchasing office supplies, etc.
Process loan applications and collect payments due.
Perform all other duties as assigned.