Customer Service Pro for Loans & Financial Solutions

Tower-Loan; Clinton (MS); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health, Dental, Vision

401(k) Match

Paid Time Off

Paid Holidays

Monthly Incentives

Employee Referral Bonuses

Promote-from-within

Charitable Campaigns

Job summary

Tower Loan of Mississippi, LLC is seeking a Customer Service Representative to be the heart of our team, delivering exceptional service and helping customers find the right financial solutions in a fast-paced, people-focused environment.

This full-time on-site role offers competitive pay, incentives, and comprehensive benefits including health, dental, vision, 401(k) match, PTO, holidays, and opportunities for growth through our promote-from-within culture.

Qualifications

• High School Diploma or GED required.
• Valid driver’s license and reliable vehicle required.
• Preferred cash handling, sales, or customer service experience.

Responsibilities

• Cultivate strong customer relationships by offering excellent service.
• Receive and process payments in customer accounts.
• Market to current, former, and potential customers to drive loan production.
• Maintain and secure cash drawers and accounting activities.
• Execute office administrative activities, including mail, filing, and supplies.
• Process loan applications and collect payments due.
• Perform other duties as assigned.

Skills

Customer service

Cash handling

Sales

Education

High school diploma or GED

Job description

Tower Loan of Mississippi, LLC is seeking a Customer Service Representative to be the heart of our team, delivering exceptional service and helping customers find the right financial solutions in a fast-paced, people-focused environment.

This full-time on-site role offers competitive pay, incentives, and comprehensive benefits including health, dental, vision, 401(k) match, PTO, holidays, and opportunities for growth through our promote-from-within culture.