Customer Service Specialist - Financial Solutions & Growth

Tower Loan of Mississippi, LLC; Hattiesburg (MS); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health benefits

401(k) match

Paid time off

Paid holidays

Performance bonuses

Monthly incentives

Employee referrals

Charitable campaigns

Job summary

Tower Loan of Mississippi, LLC is hiring a full-time Customer Service Representative on-site in Mississippi. You will deliver exceptional service, process payments, and promote financial solutions while building lasting customer relationships.

The role requires a High School Diploma or GED, a valid driver's license and reliable vehicle, and preferred experience in cash handling, sales, or customer service. Schedule is Monday to Friday, 8:30 AM to 5:30 PM, with occasional extended hours.

Qualifications

• Must have a High School Diploma or GED.
• Must have a valid driver’s license and reliable vehicle.
• Preferred Cash Handling, Sales, or Customer Service experience.

Responsibilities

• Cultivate strong customer relationships by offering excellent service and promoting relevant financial solutions.
• Receive and process payments in customer accounts.
• Market to current, former, and potential customers to drive loan production.
• Maintain and secure cash drawers and accounting activities, including but not limited to balancing and preparing deposits accurately.
• Execute office administrative activities, including checking branch mail, filing, purchasing office supplies, etc.
• Process loan applications and collect payments due.
• Perform all other duties as assigned.

Skills

Cash Handling

Sales

Customer Service

Education

High School Diploma or GED

Job description

Tower Loan of Mississippi, LLC is hiring a full-time Customer Service Representative on-site in Mississippi. You will deliver exceptional service, process payments, and promote financial solutions while building lasting customer relationships.

The role requires a High School Diploma or GED, a valid driver's license and reliable vehicle, and preferred experience in cash handling, sales, or customer service. Schedule is Monday to Friday, 8:30 AM to 5:30 PM, with occasional extended hours.