Customer Service Specialist — Growth Path & Bonuses

Tower Loan of Mississippi; Waukegan (IL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Annual raises

401(k) match

Bonuses

Job summary

Tower Loan of Mississippi is seeking a Customer Service Representative for an on-site role. You will engage customers, handle payments, and promote financial solutions while maintaining accurate cash handling and branch duties.

The position emphasizes strong customer relationships, reliable transportation, and potential for growth within a fast-paced, people-centered environment with competitive pay and incentives.

Qualifications

• Minimum High School Diploma or GED.
• Must have a valid driver's license and reliable vehicle.
• Preferred experience in cash handling, sales or customer service.

Responsibilities

• Cultivate strong customer relationships by offering excellent service and promoting relevant financial solutions.
• Receive and process payments in customer accounts.
• Market to current, former, and potential customers to drive loan production.
• Maintain and secure cash drawers and accounting activities, including balancing and preparing deposits.
• Execute office administrative activities, including checking branch mail, filing, purchasing office supplies.
• Process loan applications and collect payments due.

Skills

Cash Handling

Sales

Customer Service

Education

High School Diploma or GED

Job description

Tower Loan of Mississippi is seeking a Customer Service Representative for an on-site role. You will engage customers, handle payments, and promote financial solutions while maintaining accurate cash handling and branch duties.

The position emphasizes strong customer relationships, reliable transportation, and potential for growth within a fast-paced, people-centered environment with competitive pay and incentives.