Customer Service & Loan Solutions Specialist

Tower Loan of Mississippi, LLC; Ridgeland (MS); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Health & Wellness Options

401(k) Match

Paid Time Off

Paid Holidays

Annual Raises & Bonuses

Monthly Incentives

Charitable Campaigns

Job summary

Tower Loan is seeking a customer service representative to join our on-site team. You will build relationships with customers, promote suitable financial solutions, and help manage payments and deposits while supporting branch operations.

This full-time position offers a clear path for growth, performance-based incentives, and a comprehensive benefits package. The role emphasizes accurate cash handling, loan-related activities, and responsive customer service in a fast-paced environment.

Qualifications

• High School Diploma or GED.
• Must have a valid driver's license and reliable vehicle.
• Preferred: Cash Handling, Sales, or Customer Service experience.

Responsibilities

• Cultivate strong customer relationships by offering excellent service and promoting relevant financial solutions.
• Receive and process payments in customer accounts.
• Market to current, former, and potential customers to drive loan production.
• Maintain and secure cash drawers and accounting activities, including deposits and balancing.
• Execute office administrative activities, including checking branch mail, filing, purchasing office supplies.
• Process loan applications and collect payments due.
• Perform all other duties as assigned.

Skills

Customer service

Education

High School Diploma or GED

Job description

Tower Loan is seeking a customer service representative to join our on-site team. You will build relationships with customers, promote suitable financial solutions, and help manage payments and deposits while supporting branch operations.

This full-time position offers a clear path for growth, performance-based incentives, and a comprehensive benefits package. The role emphasizes accurate cash handling, loan-related activities, and responsive customer service in a fast-paced environment.