Financial Services Branch Advisor II

Flagstar Bank; Menominee Township (IL); On-site; USD 23,000 - 37,000; Full time

Job summary

Flagstar Bank in Menominee, MI is seeking a Branch Banking Client Consultant II to resolve client concerns, provide product details, and guide clients toward suitable lending and basic investment conversations.

You will support sales targets, deliver excellent client service, and maintain compliance while building relationships with clients and partners such as Mortgage and Business Banking.

Qualifications

• Education level required: High School / High School Equivalency (GED, HiSET, TASC) / Foreign Equivalent.
• Minimum experience required: 4 – 5 years customer service and sales experience.
• Ability to train and mentor others, including products and platform procedures.

Responsibilities

• Sales Performance: Support team efforts to achieve growth targets in financial performance (outstanding deposits, outstanding loans, non-interest income) and primary client acquisition.
• Client Experience: Provide positive client experience by assisting with account questions, problems and/or complaints and through research and communication resolve in a timely and effective manner.
• Risk Management: Execute all sales, service, and banking transactions accurately and compliantly.

Job description

Flagstar Bank in Menominee, MI is seeking a Branch Banking Client Consultant II to resolve client concerns, provide product details, and guide clients toward suitable lending and basic investment conversations.

You will support sales targets, deliver excellent client service, and maintain compliance while building relationships with clients and partners such as Mortgage and Business Banking.