Branch Banking Client Consultant II - Growth & Solutions

Socket.dev; Okemos, Williamstown Township (MI, MI); On-site; USD 23,000 - 37,000; Full time

Job summary

Flagstar Bank in Okemos, MI is seeking a Branch Banking Client Consultant II to deliver best-in-class service, resolve client concerns, and present lending and investment options to meet financial goals.

The role emphasizes client management and retention, partnering with Mortgage and Business Banking teams, and maintaining compliance across transactions, with opportunities to engage in more complex conversations.

Qualifications

• Education level required: High School / GED or foreign equivalent.
• Minimum 4–5 years customer service and sales experience.
• Ability to train and mentor others.

Responsibilities

• Support sales targets and client introductions to drive growth.
• Provide positive client experiences and resolve inquiries promptly.
• Execute transactions accurately and comply with regulations.

Skills

Sales experience

Customer service

Mentoring others

Communication

Problem solving

Education

High School / GED

Job description

Flagstar Bank in Okemos, MI is seeking a Branch Banking Client Consultant II to deliver best-in-class service, resolve client concerns, and present lending and investment options to meet financial goals.

The role emphasizes client management and retention, partnering with Mortgage and Business Banking teams, and maintaining compliance across transactions, with opportunities to engage in more complex conversations.