Branch Banking Client Consultant II: Growth & Solutions

Flagstar Bank; Menominee (MI); On-site; USD 23,000 - 37,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Leave program

Job summary

Flagstar Bank in Menominee, MI is seeking a Branch Banking Client Consultant II to build relationships, resolve client concerns, and explain loan and investment options as part of everyday banking conversations.

The role emphasizes client management, retention and introductions to Mortgage and Business Banking partners to help clients reach their financial goals, with more complex lending discussions involved.

Qualifications

• High school diploma or equivalent required.
• 4–5 years of customer service and sales experience.
• Ability to train and mentor others on products and procedures.

Responsibilities

• Support team efforts to achieve growth targets in deposits and loans.
• Provide positive client experience by resolving questions and complaints promptly.
• Perform moderately complex special projects while adhering to regulatory policies.
• Maintain compliance with applicable laws and internal standards.

Skills

Customer service

Sales

Mentoring

Education

High School Diploma or equivalent

Job description

Flagstar Bank in Menominee, MI is seeking a Branch Banking Client Consultant II to build relationships, resolve client concerns, and explain loan and investment options as part of everyday banking conversations.

The role emphasizes client management, retention and introductions to Mortgage and Business Banking partners to help clients reach their financial goals, with more complex lending discussions involved.