Branch Banking Consultant II — Lending & Client Growth

Flagstar Bank; New Hudson (MI); On-site; USD 23,000 - 37,000; Full time

Job summary

Flagstar Bank in New Hudson, MI is seeking a Branch Banking Client Consultant II to resolve concerns and provide product details to meet clients' financial needs. The role emphasizes client management, retention, and introductions to bank partners to access experts who help clients achieve their financial goals.

This position will involve more lending and basic investment interactions and participate in more complex banking conversations with clients.

Qualifications

• High School diploma or GED required.
• 4–5 years customer service and sales experience.
• Ability to train and mentor others.

Responsibilities

• Sales performance: support team efforts to achieve growth targets in deposits and loans and help acquire new clients.
• Client experience: provide helpful responses and resolve issues promptly while engaging clients.
• Risk/Compliance: execute transactions accurately and in line with regulations.

Skills

Customer service

Sales experience

Mentoring training

Education

High School / GED

Job description

Flagstar Bank in New Hudson, MI is seeking a Branch Banking Client Consultant II to resolve concerns and provide product details to meet clients' financial needs. The role emphasizes client management, retention, and introductions to bank partners to access experts who help clients achieve their financial goals.

This position will involve more lending and basic investment interactions and participate in more complex banking conversations with clients.