Branch Banking Consultant II: Client Growth & Lending

Flagstar Bank; Jackson (MS); On-site; USD 23,000 - 37,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Comprehensive leave program

Job summary

Flagstar Bank in Jackson, MI is seeking a Branch Banking Client Consultant II to strengthen client relationships and promote financial products. You will support growth targets, deliver exceptional client service, and collaborate with mortgage and business banking experts to guide clients toward appropriate solutions.

The role focuses on enhancing lending interactions and basic investment discussions, while ensuring compliance and accurate transaction handling in a fast-paced retail banking

Qualifications

• High school or equivalent required.
• 4–5 years customer service and sales experience.

Responsibilities

• Achieve growth targets in deposits, loans, and non-interest income; introduce clients to the right team members.
• Provide positive client experience by addressing questions, problems and complaints with timely resolution.
• Execute banking transactions accurately and compliantly; maintain focus on risk management and regulatory compliance.
• Perform moderately complex special projects and adhere to policies and trainings.

Skills

Sales Performance

Client Experience

Risk Management

Problem Solving

Priority Management

Approachability

Business Acumen

Education

High School / High School Equivalency

Job description

Flagstar Bank in Jackson, MI is seeking a Branch Banking Client Consultant II to strengthen client relationships and promote financial products. You will support growth targets, deliver exceptional client service, and collaborate with mortgage and business banking experts to guide clients toward appropriate solutions.

The role focuses on enhancing lending interactions and basic investment discussions, while ensuring compliance and accurate transaction handling in a fast-paced retail banking