Branch Banking Client Advisor

Flagstar Bank; Town of New Hudson (NY); On-site; USD 23,000 - 37,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Leave program

Job summary

Flagstar Bank is seeking a Branch Banking Client Consultant II in New Hudson, MI to resolve client concerns and explain products, focusing on meeting clients' financial needs and referrals to Mortgage and Business Banking partners.

The role emphasizes client management, retention, and participation in lending and basic investment interactions, with involvement in more complex banking conversations with clients.

Qualifications

• Education: High School or equivalent.
• 4–5 years customer service and sales experience.
• Ability to train and mentor others.

Responsibilities

• Sales Performance: Support team efforts to achieve growth targets in deposits, loans, and non-interest income, and connect clients to the right specialists.
• Client Experience: Resolve questions, problems, and complaints quickly; engage clients and provide education.
• Risk Management: Complete transactions accurately and compliantly while minimizing losses.
• Ad hoc projects: Perform moderately complex special projects and adhere to regulatory requirements.

Skills

Customer service

Sales

Education

High School or equivalent

Job description

Flagstar Bank is seeking a Branch Banking Client Consultant II in New Hudson, MI to resolve client concerns and explain products, focusing on meeting clients' financial needs and referrals to Mortgage and Business Banking partners.

The role emphasizes client management, retention, and participation in lending and basic investment interactions, with involvement in more complex banking conversations with clients.