Branch Banking Client Advisor II

Flagstar; Town of New Hudson (NY); On-site; USD 23,000 - 37,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Paid leave program

Job summary

Flagstar Bank seeks a Branch Banking Client Consultant II in New Hudson, MI. The role focuses on resolving client concerns, presenting product details, and guiding clients toward financial solutions with emphasis on lending and basic investments.

You will build strong client relationships and connect clients with Mortgage and Business Banking partners. Daily responsibilities include supporting sales targets, improving client experience by answering questions and addressing issues promptly, and

Qualifications

• 4–5 years of customer service and sales experience.
• Ability to train and mentor others on products and platform procedures.

Responsibilities

• Sales support to achieve growth targets and primary client acquisition.
• Resolve account questions, problems and complaints to deliver a positive client experience.
• Ensure accurate and compliant banking transactions while managing risk.

Skills

Customer service

Sales experience

Mentoring/Training

Job description

Flagstar Bank seeks a Branch Banking Client Consultant II in New Hudson, MI. The role focuses on resolving client concerns, presenting product details, and guiding clients toward financial solutions with emphasis on lending and basic investments.

You will build strong client relationships and connect clients with Mortgage and Business Banking partners. Daily responsibilities include supporting sales targets, improving client experience by answering questions and addressing issues promptly, and