Financial Concierge & Customer Growth Banker

Huntington Bank; Michigan; Vor Ort; USD 42.000 - 64.000; Vollzeit

Zusammenfassung

Huntington Bank is seeking a Customer Experience Banker Non NMLS to serve walk-in customers in our branch. You will act as a Financial Concierge, help customers reach goals, and balance daily transactions while delivering outstanding service.

You will identify deposit needs, educate on banking products, and grow relationships through a disciplined sales process, referrals, and cross-selling, all within branch controls and policies.

Qualifikationen

• High School Diploma or GED and minimum 1 year customer service or military service in an administration, contracting, civil affairs, or similar role or a Bachelor's Degree.

Aufgaben

• Provide excellent customer service and effectively resolving customer issues.
• Educate customers on consumer deposit products.
• Proactively identify opportunities to grow customer relationships through a disciplined sales process, new customer follow-up program, outbound calling, and sourcing referrals from customers and partners.
• Educate and refer customers to other areas of the bank to deepen relationships and build a strong partnership.
• Adhere to all operational, security, risk and regulatory policies and procedures.
• Demonstrate acumen in sales, customer service, relationship management, banking, communication and presentation.

Kenntnisse

Customer service

Sales skills

Cash handling

Communication

Ausbildung

High School Diploma or GED to Bachelor's degree

Jobbeschreibung

Huntington Bank is seeking a Customer Experience Banker Non NMLS to serve walk-in customers in our branch. You will act as a Financial Concierge, help customers reach goals, and balance daily transactions while delivering outstanding service.

You will identify deposit needs, educate on banking products, and grow relationships through a disciplined sales process, referrals, and cross-selling, all within branch controls and policies.