Financial Concierge – Customer Experience Banker

Huntington Bank; Romeoville (IL); Presencial; USD 32.000 - 36.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Wellness program

Retirement savings plan

Paid time off

Descripción de la vacante

Huntington Bank is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge. You will retain and grow consumer and business relationships by identifying financial goals, recommending deposits and banking products, processing transactions accurately, and balancing daily activity with exemplary service.

You will educate customers on deposits, refer to other bank areas to deepen relationships, and uphold all policies while driving a sales-oriented,

Formación

• High School Diploma or GED and minimum of 1 year customer service or military service in an administration, contracting, civil affairs, or similar role or a bachelor's degree.
• 1 year or more in customer service in banking, financial services or goal driven retail sales.

Responsabilidades

• Providing excellent customer service and effectively resolving customer issues.
• Being proficient in understanding and educating customers on consumer deposit products.
• Proactively identifying opportunities to grow customer relationships through a disciplined sales process, new customer follow-up program, outbound calling, and sourcing referrals from customers and partners.
• Educating and referring customers to other areas of the bank to deepen relationships and build a strong partnership.
• Adhering to all operational, security, risk and regulatory policies and procedures.
• Demonstrating acumen in sales, customer service, relationship management, banking, communication and presentation.
• Other duties as assigned.

Conocimientos

Customer service

Sales

Communication

Bilingual Spanish

Educación

High School Diploma or GED

Bachelor's degree

Descripción del empleo

Huntington Bank is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge. You will retain and grow consumer and business relationships by identifying financial goals, recommending deposits and banking products, processing transactions accurately, and balancing daily activity with exemplary service.

You will educate customers on deposits, refer to other bank areas to deepen relationships, and uphold all policies while driving a sales-oriented,