Financial Concierge & Customer Growth Banker

Huntington Bank; Loveland (OH); On-site; USD 42,000 - 54,000; Full time

Job summary

Huntington Bank is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge. You will retain and grow consumer and business relationships, identify goals, and suggest banking products.

You will process transactions accurately, balance daily, and deliver exemplary service. Role emphasizes educating customers on deposits, proactively growing relationships, and coordinating with other bank areas to deepen connections while adhering to all risk and regulatory

Qualifications

• High School Diploma or GED required.
• 1 year or more in customer service or banking preferred.
• Ability to learn banking products and services.

Responsibilities

• Provide excellent customer service and resolve issues.
• Educate customers on consumer deposit products.
• Identify opportunities to grow customer relationships through a disciplined sales process.
• Refer customers to other areas of the bank to deepen relationships.
• Adhere to policies and procedures, including security and risk.
• Demonstrate sales, service, and relationship-management skills.
• Other duties as assigned.

Skills

Customer service

Sales skills

Relationship management

Banking products knowledge

Education

High School Diploma or GED

Tools

Online banking platforms

Mobile banking apps

Job description

Huntington Bank is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge. You will retain and grow consumer and business relationships, identify goals, and suggest banking products.

You will process transactions accurately, balance daily, and deliver exemplary service. Role emphasizes educating customers on deposits, proactively growing relationships, and coordinating with other bank areas to deepen connections while adhering to all risk and regulatory