Financial Concierge | Customer Experience Banker

Huntington Bank; Cleveland (TX); On-site; USD 42,000 - 62,000; Full time

Job summary

Huntington Bank is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge. You will help clients achieve financial goals by recommending deposits and banking products, processing transactions accurately, and balancing daily activity while delivering exemplary service.

Main duties include educating customers on deposit products, identifying opportunities to grow relationships, and promoting referrals within the bank while complying with all policies and

Qualifications

• High School Diploma or GED and minimum of 1 year customer service or related role.
• Familiarity with consumer deposit products and banking services is a plus.
• Ability to identify opportunities to grow customer relationships through a disciplined sales process.

Responsibilities

• Provide excellent customer service and resolve customer issues.
• Educate customers on consumer deposit products and services.
• Identify opportunities to grow relationships through referrals and outbound activity.
• Refer customers to other bank areas to deepen relationships.
• Adhere to all policies, risk controls, and procedures.
• Demonstrate sales, service, and relationship management skills.

Skills

Customer service

Sales

Banking products

Communication

Relationship management

Education

Bachelor's Degree

Job description

Huntington Bank is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge. You will help clients achieve financial goals by recommending deposits and banking products, processing transactions accurately, and balancing daily activity while delivering exemplary service.

Main duties include educating customers on deposit products, identifying opportunities to grow relationships, and promoting referrals within the bank while complying with all policies and