Financial Concierge: Customer Experience Banker

Huntington National Bank; West Monroe (LA); In loco; USD 42.000 - 54.000; Tempo pieno

Descrizione del lavoro

Huntington National Bank is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge, retaining and growing consumer and business relationships by identifying needs and recommending banking products. You will process transactions accurately and balance daily activities while delivering exceptional service.

The role emphasizes educating customers on deposits, growing relationships, and partnering with other bank areas to enhance service quality and drive

Competenze

• High School Diploma or GED and minimum 1 year customer service or related role, or a Bachelor's Degree.

Mansioni

• Provide excellent customer service and resolve customer issues.
• Educate customers on consumer deposit products and related services.
• Grow customer relationships through a disciplined sales process and referrals.
• Refer customers to other bank areas to deepen relationships.
• Adhere to operational, security, risk and regulatory policies.
• Demonstrate sales, customer service, relationship management, banking, communication and presentation skills.

Conoscenze

Customer service

Sales

Relationship management

Banking knowledge

Formazione

High School Diploma or GED

Bachelor's Degree

Descrizione del lavoro

Huntington National Bank is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge, retaining and growing consumer and business relationships by identifying needs and recommending banking products. You will process transactions accurately and balance daily activities while delivering exceptional service.

The role emphasizes educating customers on deposits, growing relationships, and partnering with other bank areas to enhance service quality and drive