Financial Concierge: Customer Experience Banker

0101 The Huntington National Bank; United States; Hybrid; USD 38,000 - 54,000; Full time

Job summary

Huntington National Bank is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge, helping them reach financial goals by recommending deposits and other banking products.

You will handle transactions, balance daily, and deliver exemplary service while proactively growing customer relationships through a disciplined sales process and referrals, all in a supportive office environment.

Qualifications

• High School Diploma or GED required; 1+ year customer service or related role, or Bachelor's degree.
• Strong communication and presentation skills; ability to educate customers on banking products.
• Comfort with technology and mobile/online banking services.

Responsibilities

• Provide excellent customer service and resolve issues.
• Educate customers on consumer deposit products.
• Identify opportunities to grow relationships through disciplined sales and referrals.
• Refer customers to other bank areas to deepen relationships.
• Adhere to operational, security, risk, and regulatory policies.

Skills

Customer service

Sales

Communication

Education

High School Diploma or GED

Bachelor's Degree

Job description

Huntington National Bank is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge, helping them reach financial goals by recommending deposits and other banking products.

You will handle transactions, balance daily, and deliver exemplary service while proactively growing customer relationships through a disciplined sales process and referrals, all in a supportive office environment.