Financial Concierge: Customer Experience Banker

Huntington National Bank; Bowling Green (OH); On-site; USD 36,000 - 52,000; Full time

Job summary

Huntington National Bank in the United States is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge, retaining and growing consumer and business relationships by identifying goals and needs and recommending deposit products and services. You will process transactions accurately, balance daily, and provide exemplary service, while adhering to policies.

This office-based role may offer flexible arrangements with some remote opportunities as described

Qualifications

• High School Diploma or GED plus 1 year customer service or military service in an admin/contracting role or a Bachelor’s Degree.

Responsibilities

• Providing excellent customer service and effectively resolving customer issues.
• Educating customers on consumer deposit products.
• Proactively identifying opportunities to grow customer relationships through a disciplined sales process, follow-up, outbound calls, and referrals.

Skills

Customer service

Sales

Relationship management

Education

High School Diploma or GED

Bachelor's Degree

Tools

Mobile banking

Online banking

Job description

Huntington National Bank in the United States is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge, retaining and growing consumer and business relationships by identifying goals and needs and recommending deposit products and services. You will process transactions accurately, balance daily, and provide exemplary service, while adhering to policies.

This office-based role may offer flexible arrangements with some remote opportunities as described