Financial Concierge | Customer Experience Banker

Huntington National Bank; Bellville (TX); Hybrid; USD 38,000 - 60,000; Full time

Job summary

Huntington National Bank is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge. You will retain and grow consumer and business relationships by identifying financial goals and recommending deposits and other banking products.

You will process transactions accurately and balance daily while delivering outstanding service. The role emphasizes a disciplined sales approach, referrals from customers and partners, and collaboration with other bank areas

Qualifications

• High School Diploma or GED required; 1 year of customer service or military service in an administrative role or a Bachelor’s degree.
• Preferred: 1+ year in customer service in banking/financial services or goal-driven retail sales.
• Cash handling skills; comfortable with mobile and online banking tools.

Responsibilities

• Provide excellent customer service and resolve issues.
• Educate customers on consumer deposit products.
• Identify opportunities to grow customer relationships through disciplined sales and referrals.
• Refer customers to other bank areas to deepen relationships.
• Adhere to all policies, procedures, and risk controls.

Skills

Customer service

Cash handling

Technology literacy

Education

High School Diploma or GED

Job description

Huntington National Bank is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge. You will retain and grow consumer and business relationships by identifying financial goals and recommending deposits and other banking products.

You will process transactions accurately and balance daily while delivering outstanding service. The role emphasizes a disciplined sales approach, referrals from customers and partners, and collaboration with other bank areas