Financial Concierge: Customer Experience Banker

0101 The Huntington National Bank; Jackson (AL); On-site; USD 40,000 - 50,000; Full time

Job summary

Huntington National Bank seeks a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge. You’ll retain and grow consumer and business relationships by identifying financial goals and recommending appropriate deposits and services.

You will process transactions accurately, balance daily, and deliver exemplary service while aligning with bank policies and risk controls.

Qualifications

• 1 year or more customer service or related military/admin experience.
• Preferred banking/financial services or retail sales experience.
• Cash handling skills and comfort with mobile/online banking.

Responsibilities

• Provide excellent customer service and resolve issues efficiently.
• Educate customers on consumer deposit products.
• Identify opportunities to grow relationships through a disciplined sales process.
• Refer customers to other bank areas to deepen relationships.
• Adhere to policies, procedures, security and risk controls.

Skills

Customer service

Sales process

Relationship building

Communication

Tech literacy

Education

High School Diploma or GED

Bachelor’s Degree

Job description

Huntington National Bank seeks a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge. You’ll retain and grow consumer and business relationships by identifying financial goals and recommending appropriate deposits and services.

You will process transactions accurately, balance daily, and deliver exemplary service while aligning with bank policies and risk controls.