Financial Concierge & Customer Experience Banker

Huntington National Bank; Chardon (OH); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Equal Opportunity Employer

Tobacco-Free Hiring Practice

Job summary

Huntington National Bank is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge. You will retain and grow consumer and business relationships by identifying goals, recommending deposits and banking products, and processing transactions accurately while delivering exceptional service.

You will educate customers on deposits and banking services, pursue opportunities to grow relationships through a disciplined sales process, and refer customers to other

Qualifications

• High School Diploma or GED with 1 year customer service or related experience.
• Or a Bachelor's degree.
• Ability to work in an office environment and process transactions accurately.

Responsibilities

• Provide excellent customer service and resolve issues.
• Educate customers on consumer deposit products.
• Grow customer relationships through sales and referrals.
• Refer customers to other areas of the bank to deepen relationships.
• Adhere to all policies, procedures, and risk controls.
• Demonstrate sales, customer service, relationship management, banking, communication.
• Other duties as assigned.

Skills

Customer service

Sales process

Communication

Banking knowledge

Education

High School Diploma or GED

Tools

Mobile banking

Online banking

Job description

Huntington National Bank is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge. You will retain and grow consumer and business relationships by identifying goals, recommending deposits and banking products, and processing transactions accurately while delivering exceptional service.

You will educate customers on deposits and banking services, pursue opportunities to grow relationships through a disciplined sales process, and refer customers to other