Financial Concierge – Customer Experience Banker

Huntington National Bank; Strongsville (OH); Sur place; USD 36 000 - 52 000; Plein temps

Avantages offerts par ce poste

Flexible work arrangement

Office environment

Résumé du poste

Huntington National Bank is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge, handling transactions, educating on deposits, and proactively identifying opportunities to expand customer relationships. The role emphasizes accurate processing, balance maintenance, and exemplary service in a welcoming branch environment.

Candidates should have at least a high school diploma (or GED); banking experience and cash handling skills are preferred, with

Qualifications

• High School Diploma or GED required or Bachelor’s Degree.
• 1 year or more in customer service in banking or financial services preferred.
• Cash handling experience and comfort with technology (mobile/online banking).

Responsabilités

• Provide excellent customer service and resolve issues promptly.
• Educate customers on consumer deposit products and services.
• Identify opportunities to deepen relationships through a disciplined sales approach and referrals.
• Refer customers to other bank areas to grow relationships.
• Adhere to all policies, procedures, and risk controls.

Connaissances

Customer service

Sales

Banking products

Cash handling

Mobile/Online banking

Formation

High School Diploma or GED

Outils

Core banking systems

Description du poste

Huntington National Bank is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge, handling transactions, educating on deposits, and proactively identifying opportunities to expand customer relationships. The role emphasizes accurate processing, balance maintenance, and exemplary service in a welcoming branch environment.

Candidates should have at least a high school diploma (or GED); banking experience and cash handling skills are preferred, with