Financial Concierge - Customer Experience Banker

Huntington National Bank; Starkville (MS); On-site; USD 30,000 - 42,000; Full time

Job summary

Huntington National Bank is seeking a Customer Experience Banker Non NMLS. In this branch role you are a Financial Concierge for walk-in customers, responsible for retaining and growing consumer and business relationships by identifying goals and needs and recommending deposits and other banking products.

You will process transactions accurately and balance daily while delivering exemplary service. The position emphasizes customer service, sales discipline, and adherence to bank policies.

Qualifications

• High School Diploma or GED required, with 1+ year of customer service or related work.
• Bachelor's degree acceptable in lieu of some experience.
• Banking knowledge and cash handling experience a plus.

Responsibilities

• Provide excellent customer service and resolve issues.
• Educate customers on consumer deposit products.
• Identify opportunities to grow relationships through a disciplined sales process.
• Refer customers to other bank areas to deepen relationships.
• Adhere to all policies, risk, and regulatory procedures.
• Demonstrate communication and relationship-building skills.

Skills

Customer service

Sales orientation

Cash handling

Technology familiarity

Education

High School Diploma or GED

Bachelor's Degree

Job description

Huntington National Bank is seeking a Customer Experience Banker Non NMLS. In this branch role you are a Financial Concierge for walk-in customers, responsible for retaining and growing consumer and business relationships by identifying goals and needs and recommending deposits and other banking products.

You will process transactions accurately and balance daily while delivering exemplary service. The position emphasizes customer service, sales discipline, and adherence to bank policies.