Financial Concierge: Customer Experience Banker

Huntington National Bank; Alamo (TN); On-site; USD 40,000 - 48,000; Full time

Job summary

Huntington National Bank is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge. You will help customers meet financial goals by advising on deposits and other banking products, while accurately processing transactions and balancing daily work with outstanding service.

You will build relationships, proactively identify opportunities, educate customers, and refer to specialists, all while ensuring compliance with policies and delivering exemplary

Qualifications

• Minimum 1 year of customer service experience or military service in an administrative role, or a Bachelor’s Degree.
• Experience in banking, financial services, or goal-driven retail sales is preferred.

Responsibilities

• Provide excellent customer service and resolve issues effectively.
• Educate customers on consumer deposit products and services.
• Identify opportunities to grow customer relationships through a disciplined sales process and referrals.
• Refer customers to other bank areas to deepen relationships.
• Adhere to operational, security, risk, and regulatory policies.

Skills

Customer service

Sales skills

Banking knowledge

Proactive problem solving

Education

High School Diploma or GED

Job description

Huntington National Bank is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge. You will help customers meet financial goals by advising on deposits and other banking products, while accurately processing transactions and balancing daily work with outstanding service.

You will build relationships, proactively identify opportunities, educate customers, and refer to specialists, all while ensuring compliance with policies and delivering exemplary