Financial Concierge: Customer Experience Banker

Huntington National Bank; Campbell (OH); On-site; USD 42,000 - 54,000; Full time

Job summary

Huntington National Bank in the United States seeks a Customer Experience Banker Non NMLS to act as a Financial Concierge for walk‑in customers. You’ll retain and grow consumer and business relationships by identifying goals and recommending deposits and other banking products, while processing transactions accurately and balancing daily activities.

The role emphasizes disciplined sales, outbound follow‑ups, and referrals to deepen customer partnerships, with a strong emphasis on service and

Qualifications

• Requires HS diploma or GED; 1 year customer service or military service in an administration role or a Bachelor's Degree.
• Bilingual Spanish is required.

Responsibilities

• Provide excellent customer service and resolve issues.
• Educate customers on consumer deposit products.
• Grow customer relationships through a disciplined sales process and referrals.
• Educate and refer customers to other bank areas to deepen relationships.
• Adhere to all operational, security, risk and regulatory policies.
• Demonstrate sales, customer service, and relationship management skills.

Skills

Bilingual Spanish

Customer service

Tech literacy

Education

High School Diploma or GED

Bachelor's Degree

Job description

Huntington National Bank in the United States seeks a Customer Experience Banker Non NMLS to act as a Financial Concierge for walk‑in customers. You’ll retain and grow consumer and business relationships by identifying goals and recommending deposits and other banking products, while processing transactions accurately and balancing daily activities.

The role emphasizes disciplined sales, outbound follow‑ups, and referrals to deepen customer partnerships, with a strong emphasis on service and