Financial Concierge & Customer Experience Banker

0101 The Huntington National Bank; Broadview Heights (OH); On-site; USD 34,000 - 46,000; Full time

Benefits offered by this job

Equal Employment Opportunity

Tobacco-Free Hiring

Job summary

The Huntington National Bank is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge. You will help retain and grow consumer and business relationships by identifying financial goals, recommending deposits and other products, and handling transactions accurately while delivering outstanding service.

Responsibilities include educating customers on deposit options, proactively pursuing referrals, and adhering to policies.

Qualifications

• High School Diploma or GED with 1 year of customer service or related experience, or a Bachelor's Degree.
• Preferred experience in banking, financial services or goal-driven retail sales.
• Cash handling skills and comfort with technology (mobile/online banking).

Responsibilities

• Provide excellent customer service and resolve issues.
• Educate customers on consumer deposit products.
• Identify opportunities to grow customer relationships through a disciplined sales process.
• Refer customers to other areas of the bank to deepen relationships.

Skills

Customer service

Sales

Relationship building

Cash handling

Banking product knowledge

Education

High School Diploma or GED

Bachelor's Degree

Job description

The Huntington National Bank is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge. You will help retain and grow consumer and business relationships by identifying financial goals, recommending deposits and other products, and handling transactions accurately while delivering outstanding service.

Responsibilities include educating customers on deposit options, proactively pursuing referrals, and adhering to policies.