Financial Concierge: Customer Experience Banker

Huntington National Bank; Collierville (TN); On-site; USD 38,000 - 56,000; Full time

Job summary

Huntington National Bank is seeking a Customer Experience Banker Non NMLS to assist walk-in customers as a Financial Concierge. You will retain and grow consumer and business relationships by identifying financial goals, recommending deposits and other banking products, and processing transactions accurately with balanced daily totals.

The role emphasizes proactive outreach, education on banking services, and collaboration with other bank areas to deepen customer partnerships.

Qualifications

• High School Diploma or GED, or a Bachelor's Degree.
• Minimum 1 year of customer service or related military/administration role.

Responsibilities

• Provide excellent customer service and resolve customer issues.
• Educate customers on consumer deposit products.
• Identify opportunities to grow customer relationships through a disciplined sales process.
• Refer customers to other areas of the bank to deepen relationships.
• Adhere to all policies and procedures.

Skills

Customer service

Sales skills

Relationship management

Banking knowledge

Education

High School Diploma or GED

Bachelor's Degree

Tools

Mobile banking apps

Online banking

Job description

Huntington National Bank is seeking a Customer Experience Banker Non NMLS to assist walk-in customers as a Financial Concierge. You will retain and grow consumer and business relationships by identifying financial goals, recommending deposits and other banking products, and processing transactions accurately with balanced daily totals.

The role emphasizes proactive outreach, education on banking services, and collaboration with other bank areas to deepen customer partnerships.