Financial Concierge — Customer Experience Banker

0101 The Huntington National Bank; Michigan; On-site; USD 32,000 - 52,000; Full time

Job summary

Huntington National Bank in the United States is seeking a Customer Experience Banker Non NMLS to be a Financial Concierge for walk-in customers. You will retain and grow relationships by identifying financial goals and recommending deposits and other products, while processing transactions accurately.

This role emphasizes customer service, a disciplined sales process, and adherence to policies. Office-based with potential flexible arrangements; strong communication and presentation skills

Qualifications

• High School Diploma or GED required; or a Bachelor's Degree.
• 1 year (or more) customer service experience in administration, contracting, civil affairs, or similar role; military service acceptable.

Responsibilities

• Provide excellent customer service and resolve issues.
• Educate customers on consumer deposit products and services.
• Grow relationships through disciplined sales, follow-up, referrals from customers and partners.
• Adhere to operational, security, risk and regulatory policies.
• Demonstrate strong sales, service, relationship management and communication skills.

Skills

Customer service

Sales process

Relationship management

Communication

Education

High School Diploma or GED

Bachelor's Degree

Job description

Huntington National Bank in the United States is seeking a Customer Experience Banker Non NMLS to be a Financial Concierge for walk-in customers. You will retain and grow relationships by identifying financial goals and recommending deposits and other products, while processing transactions accurately.

This role emphasizes customer service, a disciplined sales process, and adherence to policies. Office-based with potential flexible arrangements; strong communication and presentation skills