Financial Concierge: Customer Experience Banker

Huntington National Bank; Trenton (TN); On-site; USD 32,000 - 42,000; Full time

Job summary

Huntington National Bank is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge, retaining and growing consumer and business relationships by identifying goals and recommending deposit and other banking products. You will process transactions accurately and balance daily, while delivering exemplary service.

In this branch role, you will educate customers on deposit products, participate in disciplined sales, refer clients to other areas, and ensure

Qualifications

• High School Diploma or GED plus 1 year of customer service or related military/administration experience or a Bachelor's Degree.
• 1 year or more in customer service in banking, financial services or goal-driven retail sales.
• Cash handling skills.
• Comfort with technology such as mobile and online banking services.

Responsibilities

• Provide excellent customer service and resolve issues.
• Educate customers on consumer deposit products.
• Identify opportunities to grow relationships through a disciplined sales process and referrals.
• Refer customers to other bank areas to deepen relationships.
• Adhere to operational, security, risk and regulatory policies.
• Demonstrate sales, service, relationship management, banking, communication and presentation skills.

Skills

Customer service

Sales

Relationship management

Banking knowledge

Communication

Presentation

Education

High School Diploma or GED

Bachelor's Degree

Job description

Huntington National Bank is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge, retaining and growing consumer and business relationships by identifying goals and recommending deposit and other banking products. You will process transactions accurately and balance daily, while delivering exemplary service.

In this branch role, you will educate customers on deposit products, participate in disciplined sales, refer clients to other areas, and ensure