Financial Center Leader: Client Experience & Growth

Bank Of America; Kyle (GA); On-site; USD 70,000 - 110,000; Full time

Job summary

Bank of America is seeking a high-impact leader to manage a financial center and its team, driving client-centric culture and risk-aware growth. The role emphasizes talent development, coaching, and delivering superior client experiences across a market center.

The position requires minimal one year of leadership experience, a strong work ethic, and the ability to navigate a fast-paced environment. In-office culture, with flexibility based on role needs, supports collaboration and career growth.

Qualifications

• Leadership experience demonstrated through coaching, training, or motivating a work team.
• Strong work ethic with focus on client outcomes and results.
• Ability to learn and adapt to new information and technology platforms.

Responsibilities

• Develops talent, including proactive sourcing of candidates.
• Manages client traffic, engaging and appropriately routing clients, and fostering client retention.
• Manages business results through formalized management routines and coaching.
• Creates a world class client experience environment.
• Manages market-level initiative prescribed by market leaders.
• Drives operational excellence by engaging employees on business strategy.
• Manages organizational priorities and effective execution.

Skills

Coaching

Customer Service Management

Customer and Client Focus

Performance Management

Talent Development

Business Operations Management

Recruiting

Result Orientation

Risk Management

Sales Performance Management

Inclusive Leadership

Leadership Development

Prioritization

Problem Solving

Referral Management

Education

High School Diploma / GED / Secondary School or equivalent

Job description

Bank of America is seeking a high-impact leader to manage a financial center and its team, driving client-centric culture and risk-aware growth. The role emphasizes talent development, coaching, and delivering superior client experiences across a market center.

The position requires minimal one year of leadership experience, a strong work ethic, and the ability to navigate a fast-paced environment. In-office culture, with flexibility based on role needs, supports collaboration and career growth.