Financial Center Leader: Grow Talent and Client Impact

Bank of America; Berkeley (CA); On-site; USD 77,000 - 109,000; Full time

Job summary

Bank of America is seeking a dynamic leader to manage a financial center and its team, fostering a client-centric and compliant culture while driving business results. The role involves talent development, coaching, and ensuring operational excellence across the center.

Responsibilities include talent sourcing, client flow management, and implementing market initiatives with a focus on inclusive leadership and effective execution.

Qualifications

• Minimum of one year of leadership experience demonstrated through coaching, training, and/or motivating a work team.
• Enthusiastic, highly motivated self-starter with a strong work ethic and results focus for clients.
• Ability to collaborate and build strong relationships to deliver client outcomes.
• Clear, confident communication to engage clients and explain solutions.
• Ability to learn new information and technology platforms and think critically to solve problems.

Responsibilities

• Develops talent, including proactive sourcing of candidates.
• Manages client traffic, engaging and appropriately routing clients, and fostering client retention.
• Manages business results through formalized management routines and coaching.
• Creates a world class client experience environment.
• Manages market-level initiative prescribed by market leaders.
• Drives operational excellence by engaging employees on business strategy.
• Manages organizational priorities and effective execution.

Skills

Coaching

Customer Service Management

Customer and Client Focus

Performance Management

Talent Development

Business Operations Management

Recruiting

Result Orientation

Risk Management

Sales Performance Management

Inclusive Leadership

Leadership Development

Prioritization

Problem Solving

Referral Management

Job description

Bank of America is seeking a dynamic leader to manage a financial center and its team, fostering a client-centric and compliant culture while driving business results. The role involves talent development, coaching, and ensuring operational excellence across the center.

Responsibilities include talent sourcing, client flow management, and implementing market initiatives with a focus on inclusive leadership and effective execution.