Financial Center Banker I — Growth & Training Path

Fifth Third Bank; Portage (MI); On-site; USD 38,000 - 48,000; Full time

Job summary

Fifth Third Bank in Portage, MI is seeking a Personal Banker Associate I to participate in a 9-week onboarding program, with rotations in operations and Sales & Service. The role focuses on using consultative sales to identify customer needs, acquiring new households, and deepening relationships while processing teller transactions and supporting platform staff.

The program leads to a Retail Personal Banker role.

Qualifications

• College degree or work experience providing transferrable skills.
• Experience in the financial industry preferred.
• Ability to develop comfort level with sales activities to acquire new consumer households and cross-sell.
• Ability to understand advanced math functions for credit/financial analysis.
• Professional appearance and strong verbal/written communication.

Responsibilities

• Use consultative sales to identify financial needs and build a customer profile.
• Maintain knowledge of Retail consumer and small business products/services and recommend solutions.
• Proactively reach out to customers and set appointments for financial reviews.
• Cross-sell to existing customers and engage in outside sales activities as directed.
• Collaborate with Business Partners to provide holistic financial solutions.
• Meet/exceed customer experience and production goals while maintaining risk controls.

Skills

Sales ability

Financial analysis

Communication

Customer service

Teamwork

Education

College degree or work experience

Job description

Fifth Third Bank in Portage, MI is seeking a Personal Banker Associate I to participate in a 9-week onboarding program, with rotations in operations and Sales & Service. The role focuses on using consultative sales to identify customer needs, acquiring new households, and deepening relationships while processing teller transactions and supporting platform staff.

The program leads to a Retail Personal Banker role.