Retail Personal Banker I – Training & Growth

Fifth Third; Northville (MI); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Comprehensive benefits

Career development

Job summary

Fifth Third Bank in Northville, MI is seeking a Personal Banker Associate I. You will begin with a 4–8 week onboarding and education program, including rotations in operations and Sales & Service, and a certification upon completion to qualify for the Retail Personal Banker family.

The role emphasizes using a consultative sales process to identify customer needs, acquiring new households, and deepening relationships through cross-selling and service excellence.

Qualifications

• College degree or transferable work experience; sales aptitude.
• Ability to analyze financial information and calculations.
• Strong verbal and written communication; professional appearance.

Responsibilities

• Use consultative sales to build customer profiles and identify needs.
• Know Retail consumer and small business products/services; recommend solutions.
• Cross-sell to existing customers and engage in outside sales activities as needed.
• Support opening/servicing Retail products and refer to partners for holistic solutions.

Skills

Sales experience

Customer service

Financial literacy

Communication

Education

College degree or work experience

Job description

Fifth Third Bank in Northville, MI is seeking a Personal Banker Associate I. You will begin with a 4–8 week onboarding and education program, including rotations in operations and Sales & Service, and a certification upon completion to qualify for the Retail Personal Banker family.

The role emphasizes using a consultative sales process to identify customer needs, acquiring new households, and deepening relationships through cross-selling and service excellence.