Financial Aid Advisor - Advising & Outreach

Herzing University; Oklahoma City (OK); Remote; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a dedicated Financial Aid Advisor to support a diverse student population. This role emphasizes exceptional customer service and proactive communication, assisting students with financial aid options. You'll receive comprehensive onboarding and have opportunities for growth through a structured Career Pathways program. If you excel in a fast-paced environment and are passionate about helping students succeed, this position offers a rewarding opportunity to make a difference while enjoying a comprehensive benefits package, including tuition waivers and health insurance.

Benefits

Tuition Waiver

Health Insurance

Paid Time Off

Retirement Plan with Company Match

Qualifications

• Great customer service skills and experience.
• Proficiency in Microsoft Office including Word, Excel, and Outlook.
• Experience or knowledge of Student Information Systems preferred.

Responsibilities

• Assist students receiving funding through community partnerships.
• Provide personalized guidance on financial aid options.
• Thrive in a fast-paced, student-focused environment.

Skills

Customer Service Skills

Organizational Skills

Time Management Skills

Proficiency in Microsoft Office

Knowledge of Student Information Systems

Title IV Administration Experience

Education

Bachelor's Degree

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

CampusNexus

Regent

Job description

Description

To participate in a remote work arrangement, employees must reside in the United States. No remote work arrangement will be considered for working from outside the United States.

If you are a current employee, faculty or adjunct instructor at Herzing University (not a Contractor or temporary employee through a staffing agency), please click here to log in to UKG and then navigate to Menu > Myself > My Company > View Opportunities to apply using the internal application process.

Hours:

A 40-hour a week schedule will be determined by business needs, Monday through Friday, between 8AM and 5PM CST, with one late night scheduled until 7PM.

Job Details

This is a customer service position assisting a diverse student population. You will primarily support students receiving funding through Herzing University community partnerships by providing personalized guidance on financial aid options. This role is ideal for someone who thrives in a fast-paced, student-focused environment and excels at clear, proactive communication. Financial Aid Advisors receive onboarding support through our On-the-Job Training Program and have opportunities for growth via our Career Pathways.

Qualifications

• Great customer service skills and experience.
• Excellent organizational and time management skills.
• Proficiency in Microsoft Office including Word, Excel, and Outlook.
• Experience or knowledge of Student Information Systems (CampusNexus & Regent preferred).
• Title IV administration experience preferred.
• Bachelor's degree preferred.

Pay and Benefits

Compensation is based on qualifications, experience, and circumstances. The hourly pay range is $19.56 to $28.85. We offer a comprehensive benefits package, including a tuition waiver and reimbursement, health insurance, paid time off, and a retirement plan with company match. Click here to learn more about careers at Herzing University.

Physical Requirements

• Remain in a stationary position most of the time.
• Occasionally move around the work location.
• Operate office and/or teaching equipment such as computers, copiers, fax machines, and audio/visuals.
• Use voice and hearing to communicate with students, staff, or colleagues face-to-face or over the phone.
• Identify, observe, and assess visually or otherwise.
• Occasionally move, carry, or lift up to 10 pounds.

Equal Opportunity Statement

Herzing University is committed to diversity and inclusion, fostering a culture of mutual respect. The university recruits and hires without discrimination based on protected statuses. More information can be found at https://www.herzing.edu/about/diversity.

Herzing University prohibits sex-based discrimination in its educational programs and activities. Concerns can be reported to the Title IX Coordinator. The nondiscrimination notice is available at https://www.herzing.edu/title-ix.

Notice

Equal Opportunity Employer

This employer is required to notify all applicants of their rights under federal employment laws. For more information, review the Know Your Rights notice from the Department of Labor.