Financial Aid Advisor - Advising & Outreach

Herzing University; Fargo (ND); Remote; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a dynamic Financial Aid Advisor to support a diverse student population. This role involves assisting students with financial aid options and providing personalized guidance. The ideal candidate thrives in a fast-paced, student-focused environment and excels in clear communication. With opportunities for growth through an On-the-Job Training Program, this position offers a rewarding career path. Join a commitment to diversity and inclusion at an organization that values every individual and fosters a respectful workplace.

Benefits

Tuition Waiver

Health Insurance

Paid Time Off

Retirement Plan with Company Match

Qualifications

• Great customer service skills and experience.
• Exceptional knowledge of Microsoft Office, including Word, Excel, and Outlook.

Responsibilities

• Assist a diverse student population with financial aid options.
• Provide personalized guidance to students receiving funding.

Skills

Customer Service Skills

Organizational Skills

Time Management Skills

Clear Communication

Education

Bachelor's Degree

Tools

Microsoft Office

CampusNexus

Regent

Job description

Description

To participate in a remote work arrangement, employees must reside in the United States. No remote work arrangement will be considered for working outside the United States.

If you are a current employee, faculty or adjunct instructor at Herzing University (not a Contractor or temporary employee through a staffing agency), please click here to log in to UKG and then navigate to Menu > Myself > My Company > View Opportunities to apply using the internal application process.

Hours:

A 40-hour a week schedule will be determined by business needs, Monday through Friday, between 8AM and 5PM CST, with one late night scheduled until 7PM.

Job Details

This is a customer service position assisting a diverse student population. You will primarily support students receiving funding through Herzing University community partnerships by providing personalized guidance on financial aid options. This role is ideal for someone who thrives in a fast-paced, student-focused environment and excels at clear, proactive communication. Financial Aid Advisors receive onboarding support through our On-the-Job Training Program and have opportunities for growth via our Career Pathways.

Qualification Requirements:

• Great customer service skills and experience.
• Excellent organizational and time management skills.
• Exceptional knowledge of Microsoft Office, including Word, Excel, and Outlook.
• Experience/knowledge of Student Information Systems (CampusNexus & Regent preferred).
• Title IV administration experience preferred.
• Bachelor's degree preferred.

Pay:

Compensation is determined based on qualifications, experience, and circumstances. It is uncommon for new employees to start near the top of the salary range. We offer a comprehensive benefits package, including a tuition waiver and reimbursement, health insurance, paid time off, and a retirement plan with company match. The hourly pay range is $19.56 to $28.85.

Click here to learn more about careers at Herzing University.

Physical Requirements:

• Remain in a stationary position most of the time.
• Occasionally move around the work location.
• Operate office and teaching equipment, including computers, copiers, fax machines, audio/visuals.
• Use voice and hearing to communicate with students, staff, or colleagues face-to-face or over the phone.
• Identify, observe, and assess visually or otherwise.
• Occasionally move, carry, or lift 10 pounds.

Herzing University is committed to diversity and fostering an inclusive, respectful environment where individuals are valued, heard, and empowered to contribute.

Herzing University recruits and hires without discrimination based on protected statuses. More info at Diversity.

The university prohibits sex-based discrimination. Concerns can be reported to the Title IX Coordinator. Nondiscrimination notice is at Title IX.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights under federal employment laws. Further info is available at the Know Your Rights notice from the Department of Labor.