Financial Aid Advisor - Advising & Outreach

Herzing University; Indianapolis (IN); Remote; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a dedicated Financial Aid Advisor to support a diverse student population. This role focuses on providing personalized guidance on financial aid options, making it ideal for individuals who thrive in fast-paced, student-centered environments. With a strong emphasis on clear communication and organizational skills, you'll have the opportunity to grow through comprehensive onboarding and career pathways. Join a team committed to fostering an inclusive community where every individual is valued and empowered, while benefiting from a robust compensation package and professional development opportunities.

Benefits

Tuition Waiver

Health Insurance

Paid Time Off

Retirement Plan with Company Match

Qualifications

• Great customer service skills and experience.
• Proficiency in Microsoft Office, including Word, Excel, and Outlook.

Responsibilities

• Assist students with financial aid options and guidance.
• Support diverse student populations in a fast-paced environment.

Skills

Customer Service Skills

Organizational Skills

Time Management Skills

Communication Skills

Education

Bachelor's Degree

Tools

Microsoft Office

Student Information Systems

Job description

Description

To participate in a remote work arrangement, employees must reside in the United States. No remote work arrangement will be considered for working from outside the United States.

If you are a current employee, faculty or adjunct instructor at Herzing University (not a Contractor or temporary employee through a staffing agency), please click here to log in to UKG and then navigate to Menu > Myself > My Company > View Opportunities to apply using the internal application process.

Hours:

A 40-hour a week schedule will be determined by business needs Monday through Friday between 8AM and 5PM CST (one late night scheduled until 7PM).

Job Details

This is a customer service position assisting a diverse student population. You will primarily support students receiving funding through Herzing University community partnerships by providing personalized guidance on financial aid options. This role is ideal for someone who thrives in a fast-paced, student-focused environment and excels at clear, proactive communication. Financial Aid Advisors receive onboarding support through our On-the-Job Training Program and have opportunities for growth via our Career Pathways.

Qualifications:

• Great customer service skills and experience.
• Excellent organizational and time management skills.
• Proficiency in Microsoft Office, including Word, Excel, and Outlook.
• Experience or knowledge of Student Information Systems (CampusNexus & Regent preferred).
• Title IV administration experience preferred.
• Bachelor's degree preferred.

Pay:

Compensation is determined based on qualifications, experience, and circumstances. It is uncommon for new employees to start near the top of the salary range. We offer a comprehensive benefits package, including a tuition waiver and reimbursement, health insurance, paid time off, and a retirement plan with company match. The hourly pay range is $19.56 to $28.85.

Click here to learn more about careers at Herzing University.

Physical Requirements:

• Remain in a stationary position most of the time.
• Occasionally move around the work location.
• Operate office and teaching equipment such as computers, copiers, fax machines, and audio/visuals.
• Use voice and hearing to communicate with students, staff, or colleagues face-to-face or over the phone.
• Visual or other assessments and observations.
• Occasionally lift or carry up to 10 pounds.

Herzing University is committed to diversity and fostering an inclusive community where all individuals are valued, heard, and empowered.

The university recruits and hires without discrimination based on protected statuses. For more information, visit Diversity.

Herzing University prohibits sex-based discrimination in its programs and activities. Concerns can be reported to the Title IX Coordinator. Details are available at Title IX.