Financial Aid Advisor - Advising & Outreach

Herzing University; Boise (ID); Remote; USD 60,000 - 80,000; Full time

Job summary

Ein etabliertes Bildungsinstitut sucht einen engagierten Financial Aid Advisor, der in einem dynamischen Umfeld arbeitet und vielfältige Studierende unterstützt. Diese Rolle bietet die Möglichkeit, Studierenden bei der Navigation durch finanzielle Hilfen zu helfen und ihnen wertvolle Ressourcen zur Verfügung zu stellen. Mit einem starken Fokus auf Kundenservice und klarer Kommunikation sind Sie Teil eines Teams, das sich für die Förderung von Vielfalt und Inklusion einsetzt. Profitieren Sie von umfassenden Schulungsprogrammen und Karrierechancen in einer unterstützenden Gemeinschaft, die Ihre berufliche Entwicklung fördert.

Benefits

Tuition Waiver

Gesundheitsversicherung

Bezahlter Urlaub

Rentenplan mit Unternehmensbeitrag

Qualifications

• Erfahrung im Kundenservice und in der Unterstützung von Studierenden.
• Fähigkeit zur klaren und proaktiven Kommunikation.

Responsibilities

• Unterstützung von Studierenden bei finanziellen Hilfen und Programmen.
• Bereitstellung von personalisierter Beratung und Anleitung.

Skills

Kundenservicefähigkeiten

Organisationsfähigkeiten

Zeitmanagementfähigkeiten

Microsoft Office Kenntnisse

Erfahrung mit Student Information Systems

Title IV Verwaltungserfahrung

Education

Bachelor-Abschluss

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

CampusNexus

Regent

Job description

Description

To participate in a remote work arrangement, employees must reside in the United States. No remote work arrangement will be considered for working from outside the United States.

If you are a current employee, faculty or adjunct instructor at Herzing University (not a Contractor or temporary employee through a staffing agency), please click here to log in to UKG and then navigate to Menu > Myself > My Company > View Opportunities to apply using the internal application process.

Hours:

A 40-hour a week schedule will be determined by business needs, Monday through Friday between 8AM and 5PM CST, with one late night scheduled until 7PM.

Job Details

This is a customer service position assisting a diverse student population. You will primarily support students receiving funding through Herzing University community partnerships by providing personalized guidance on financial aid options. This role is ideal for someone who thrives in a fast-paced, student-focused environment and excels at clear, proactive communication. Financial Aid Advisors receive onboarding support through our On-the-Job Training Program and have opportunities for growth via our Career Pathways.

Qualifications:

• Great customer service skills and experience.
• Excellent organizational and time management skills.
• Proficiency in Microsoft Office including Word, Excel, and Outlook.
• Experience or knowledge of Student Information Systems (CampusNexus & Regent preferred).
• Title IV administration experience preferred.
• Bachelor's degree preferred.

Pay:

Compensation is determined based on qualifications, experience, and circumstances of each hire. The hourly pay range for this position is $19.56 to $28.85. We offer a comprehensive benefits package, including a tuition waiver and reimbursement program, health insurance, paid time off, and a retirement savings plan with company match. Click here to learn more about careers at Herzing University.

Physical Requirements:

• Remain in a stationary position most of the time.
• Occasionally move around the work location.
• Operate office and/or teaching equipment, including computers, copiers, fax machines, audiovisual equipment.
• Use voice and hearing to communicate with students, staff, or colleagues face-to-face or over the phone.
• Visually observe and assess.
• Occasionally move, carry, or lift up to 10 pounds.

Herzing University is committed to diversity and fostering a culture of mutual respect. It provides an inclusive community where individuals are valued, heard, and empowered. The university recruits and hires without discrimination based on protected statuses by law. For more information, visit Diversity.

Herzing University prohibits sex-based discrimination in its programs and activities. Concerns can be reported to the Title IX Coordinator. The nondiscrimination notice is available at Title IX.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights under federal employment laws. For more information, review the Know Your Rights notice from the Department of Labor.