Financial Aid Advisor - Advising & Outreach

Herzing University; Detroit (MI); Remote; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a dedicated Financial Aid Advisor to support students in navigating their funding options. This role is perfect for someone who thrives in a dynamic environment and excels at clear communication. You will assist students receiving funding through community partnerships, providing personalized guidance and support. With a comprehensive benefits package that includes tuition waivers and health insurance, this position offers a rewarding opportunity for growth and development in a supportive setting. Join a team committed to diversity and inclusion, and make a difference in students' lives.

Benefits

Tuition Waiver and Reimbursement

Health Insurance

Paid Time Off

Retirement Plan with Company Match

Qualifications

• Strong customer service skills and experience required.
• Proficiency in Microsoft Office and organizational skills are essential.

Responsibilities

• Assist diverse students with financial aid options and guidance.
• Provide personalized support in a fast-paced, student-focused environment.

Skills

Customer Service Skills

Organizational Skills

Time Management

Proficiency in Microsoft Office

Education

Bachelor's Degree

Tools

Student Information Systems (CampusNexus & Regent)

Job description

Job Description

To participate in a remote work arrangement, employees must reside in the United States. No remote work arrangement will be considered for working from outside the United States.

If you are a current employee, faculty or adjunct instructor at Herzing University (not a Contractor or temporary employee through a staffing agency), please click here to log in to UKG and then navigate to Menu > Myself > My Company > View Opportunities to apply using the internal application process.

Hours: A 40-hour a week schedule will be determined by business needs Monday through Friday between 8AM and 5PM CST (one late night scheduled until 7PM).

Job Details

This is a customer service position assisting a diverse student population. You will primarily support students receiving funding through Herzing University community partnerships by providing personalized guidance on financial aid options. This role is ideal for someone who thrives in a fast-paced, student-focused environment and excels at clear, proactive communication. Financial Aid Advisors receive onboarding support through our On-the-Job Training Program and have opportunities for growth via our Career Pathways.

Qualifications

• Strong customer service skills and experience.
• Excellent organizational and time management skills.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Experience with Student Information Systems (CampusNexus & Regent preferred).
• Knowledge of Title IV administration is preferred.
• Bachelor's degree preferred.

Compensation and Benefits

Compensation is determined based on qualifications and experience. The hourly pay range is $19.56 to $28.85. We offer a comprehensive benefits package, including tuition waiver and reimbursement, health insurance, paid time off, and a retirement plan with company match. Learn more about careers at Herzing University.

Physical Requirements

• Remain in a stationary position most of the time.
• Occasionally move around the work location.
• Operate office and teaching equipment, including computers, copiers, fax machines, and audio/visuals.
• Use voice and hearing to communicate with students, staff, or colleagues.
• Identify, observe, and assess visually or otherwise.
• Occasionally lift or carry up to 10 pounds.

Diversity and Inclusion

Herzing University is committed to diversity and fostering an inclusive environment where individuals are valued and empowered. We do not discriminate based on race, gender, religion, LGBTQ+ status, disability, age, national origin, veteran status, or other protected categories. Learn more about our diversity efforts.

We prohibit sex-based discrimination in any educational program or activity. Concerns can be reported to the Title IX Coordinator. For more information, visit Title IX.

Equal Opportunity Employer

This employer complies with federal employment laws. For your rights, please review the Know Your Rights notice from the Department of Labor.