Final Mile Operations Supervisor | Dispatch & Team Support

Geodi; Buford (GA); On-site; USD 50,000 - 55,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid maternity/paternity leave

Financial wellness programs

Career development opportunities

Volunteer opportunities

Job summary

GEODIS in Buford, GA is hiring an Operations Supervisor Final Mile to support dock operations, dispatch, and contractor management. You will help run the client’s dock, verify manifests, and ensure on-time truck dispatch while maintaining safety and service standards.

The role requires a minimum of 2 years in final mile or distribution operations, with preference for lead/dispatcher experience and familiarity with DispatchTrack or similar routing tools.

Qualifications

• Minimum 2 years of related final mile, warehouse, or distribution center experience.
• Prior lead, dispatcher, or supervisory experience preferred.
• Experience working with independent contractors or third-party carriers preferred.
• Experience with delivery management or routing software (e.g., DispatchTrack) preferred.
• PC literate with experience using Microsoft Outlook, Word, and Excel.

Responsibilities

• Assist in running loadout on the client's dock, including staging freight, verifying manifests, and ensuring trucks are dispatched on time.
• Support the Assistant Operations Manager in daily stand-ups with independent contractors, communicating route assignments and safety topics.
• Monitor dispatch operations, track routes, escalate exceptions, and communicate with field drivers.
• Provide first-line response to client issues during the day; escalate as needed to management.
• Oversee contractor end-of-day check-in, including paperwork review and returns reconciliation.
• Maintain records in delivery management platform (DispatchTrack), including routes and exceptions.
• Assist with independent contractor recruiting, onboarding paperwork, and compliance tracking.
• Cover operation in absence of managers to ensure dock/dispatch/customer service continuity.
• Enforce company and customer policies, including safety and service standards.
• Identify and suggest process improvements to the Assistant Operations Manager.

Skills

Team leadership

Dispatcher coordination

Problem solving

Attention to detail

Tools

DispatchTrack

Microsoft Outlook

Microsoft Excel

Microsoft Word

Job description

GEODIS in Buford, GA is hiring an Operations Supervisor Final Mile to support dock operations, dispatch, and contractor management. You will help run the client’s dock, verify manifests, and ensure on-time truck dispatch while maintaining safety and service standards.

The role requires a minimum of 2 years in final mile or distribution operations, with preference for lead/dispatcher experience and familiarity with DispatchTrack or similar routing tools.