Warehouse Operations Supervisor

Geodi; West Sacramento (CA); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Fair pay bonuses

Flexible scheduling

Early pay options

Free healthcare from day 1

Paid holidays and leave

Safe work environment

Employee voice & feedback

Advancement opportunities

Compassion Fund support

Community involvement

Job summary

GEODIS currently seeks a Warehouse Operations Supervisor for Final Mile in West Sacramento to lead dispatch and warehouse tasks.

You will oversee daily operations, supervise dispatchers, coordinate routes, and ensure on-time pickup and delivery while maintaining client service standards.

Qualifications

• Minimum 2 years of final mile, warehouse, or distribution center experience.
• Prior lead, dispatcher, or supervisory experience preferred.

Responsibilities

• Hire and manage the dispatcher role and supervise direct reports.
• Oversee daily dispatch operations, route tracking, and service expectations.
• Lead daily stand-ups with contractors and communicate routes, safety topics, and expectations.
• Monitor routes, escalate exceptions, and maintain field driver communication.
• Provide first-line response to client issues and escalate as needed.
• Oversee end-of-day paperwork, undelivered product reconciliation, and returns.
• Maintain records in the delivery management platform (DispatchTrack).
• Ensure continuity of dock, dispatch, and customer service in managers' absence.
• Enforce safety, uniform, and service standards; propose process improvements.
• May supervise inbound and outbound warehouse operations and manage client relationships.

Skills

Final mile experience

Dispatcher supervision

Team leadership

Tools

DispatchTrack

Job description

WAREHOUSE OPERATIONS SUPERVISOR- Final Mile

GEODIS specializes in unlocking business value in a complex world, ensuring seamless movement of goods worldwide. As a global third-party logistics provider (3PL), we power A Better Way to Deliver for the world's top brands and manufacturers. Fuel your career with GEODIS and discover endless growth opportunities.

Look what you’ll get by joining theGEODISteam!

• Get Good Money– Fair pay and some jobs come with bonus opportunities.
• Get the Right Job/Right Schedule– Part-time, full-time, seasonal – days, nights, weekends, and even gig work. We have the job and shift you want.*
• Get Paid Early– Payday as early as you want. Access your earnings on demand.
• Get Free Healthcare– Access to telemedicine from day 1 at no cost. Other benefit options include healthcare, dental, and vision at affordable costs after a short waiting period.*
• Get a Break– Paid holidays, time off, short-term disability, and new parent leave are a few of the ways we support time away from work to take care of your life.*
• Stay Safe– We pride ourselves on a safe, clean, and healthy work environment for everyone.
• Get a Voice– We are always asking our teammates to tell us how to make their experience working at GEODIS even better.
• Get Promoted– When you are ready to take the next step in your career, we will be there to support you. We promote about 10% of our warehouse workers each year.
• Get a Boost– Our "GEODISCompassion Fund" makes one-time grants to teammates who have experienced unexpected catastrophes.
• Get Involved– Volunteer in your community or donate to the "GEODISFoundation" or "GEODISCompassion Fund".
• Have FUN– Work with fun, supportive people just like you!
• Find Your Place– We value diversity and seek to provide an inclusive culture. Join an Employee Resource Group, participate in an international lunch, or celebrate your heritage to find your place of belonging.
• Find Your Future– Whether you are interested in the opportunity to work seasonally or looking to launch your career,GEODISis the place!

*Eligibility varies based on location, job, employee type, or length of service.

What you will be doing:

• Primary responsibility for hiring and managing the dispatcher role.
• Has direct reports and is responsible for supervisory duties and/or has significant input in
  employment decisions, such as: hiring, firing, training, coaching, directing and evaluating the work
  of subordinates, disciplinary action, timekeeping approval, etc.
• Responsible for accurate daily loadout, including staging freight, verifying manifests, and ensuring
  trucks are dispatched on time.
• Assumes management of the daily stand-up with independent contractors, communicating route
  assignments, service expectations, and safety topics when Assistant Manager is not present.
• Responsible for dispatch operations throughout the day, tracking routes, escalating exceptions,
  and maintaining communication with drivers in the field.
• Provides first-line response to client and customer issues during the operating day, escalating to
  the Assistant Manager or Senior Manager when required
• Oversees contractor end-of-day check-in, including paperwork review, undelivered product
  reconciliation, and the product returns process
• Maintains accurate records in the delivery management platform (e.g., DispatchTrack), including
  route completion, exceptions, and returns.
• Assumes management of the operation in the absence of the Assistant Operations Manager or
  Senior Manager, ensuring continuity of dock, dispatch, and customer service execution.
• Enforces company and customer policies and procedures, including safety, uniform, and service
  standards
• Responsible for monitoring processes and recommend improvements to the Assistant Operations
  Manager.
• May be responsible for the inbound and outbound warehouse operations.
• Establishes and maintains a strong positive relationship with the client.
• May make recommendations to management pertaining to related work processes, practices,
  issue escalation and resolution of issues, etc.

Requirements:

• Minimum 2 years of related final mile, warehouse, or distribution center experience
• Prior lead, dispatcher, or supervisory experience preferred
• Experience working with independent