Field Tool Technician: Onsite Support & 80% Travel

Victaulic; Oregon; Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Company vehicle

Laptop

Corporate credit card

Car maintenance card

Tuition assistance

Job summary

Victaulic is seeking a Field Tool Technician to deliver on-site tool support, maintenance, and consulting services across client facilities in the Southwest territory, with extensive travel to Seattle, WA and Portland, OR, as needed. You will learn our tools, perform diagnostics, and help customers optimize tool productivity.

Role requires 3+ years in field service, strong mechanical skills, and the ability to schedule visits and communicate effectively.

Qualifications

• 3+ years of field service or equipment maintenance experience.
• Mechanical aptitude and high organizational skills.
• Proficiency in reading technical manuals, schematics, shop math, and precision instruments.
• Capability to perform all field service functions, including equipment setup, maintenance, and repair.
• Ability to take verbal and written instructions, work independently at customer sites, and provide excellent customer service.

Responsibilities

• Train customer personnel on proper tool operation, maintenance procedures, and safety protocols.
• Independently coordinate and schedule customer visits based on availability and customer requirements, and maintain relationships with the independent customers you support.
• Provide onsite consulting to customers on tool operation and shop setup to maximize tool productivity.
• Provide on-site tool support and maintenance at customer facilities, learning and understanding our line of tools, equipment, and specialized instruments used at customer locations.
• Conduct troubleshooting, repairs, and preventive maintenance on customer tools and equipment to ensure optimal functionality and minimize downtime.
• Respond to customer service calls for tool malfunctions, providing expert diagnosis and repair solutions at customer facilities.
• Perform on-site calibration, testing, and commissioning of newly installed tools and equipment.

Skills

Field service

Mechanical aptitude

Reading manuals

Shop math

Customer service

MS Office

Travel coordination

Education

Associate or technical degree

Tools

Diagnostic software

Equipment management systems

Computerized maintenance programs

Job description

Victaulic is seeking a Field Tool Technician to deliver on-site tool support, maintenance, and consulting services across client facilities in the Southwest territory, with extensive travel to Seattle, WA and Portland, OR, as needed. You will learn our tools, perform diagnostics, and help customers optimize tool productivity.

Role requires 3+ years in field service, strong mechanical skills, and the ability to schedule visits and communicate effectively.