Field Tool Technician: On-Site Expert with 80% Travel

Victaulic; Texas; On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Company vehicle

Tuition assistance

Health benefits

401K

Life insurance

Disability coverage

Parental leave

Job summary

Victaulic in Dallas–Fort Worth, TX is seeking a Field Tool Technician to deliver on-site tool support, maintenance and consulting to customers across the Southwest. You will train customer personnel, perform troubleshooting, and ensure tool reliability while traveling up to 80%.

The role offers on-site learning, a company vehicle and benefits; candidates should have 3+ years of field service experience, mechanical aptitude, and the ability to read technical manuals and schematics.

Qualifications

• 3+ years of field service or equipment maintenance experience.
• Mechanical aptitude and high organizational skills.
• Proficiency in reading technical manuals, schematics, shop math, and precision instruments.
• Capability to perform all field service functions, including equipment setup, maintenance, and repair.

Responsibilities

• Train customer personnel on proper tool operation, maintenance procedures, and safety protocols.
• Independently coordinate and schedule customer visits based on availability and customer requirements, and maintain relationships with the independent customers you support.
• Provide onsite consulting to customers on tool operation and shop setup to maximize tool productivity.
• Provide on-site tool support and maintenance at customer facilities, learning and understanding our line of tools and equipment.
• Conduct troubleshooting, repairs, and preventive maintenance on customer tools and equipment to ensure optimal functionality and minimize downtime.

Skills

Field service

Mechanical aptitude

Technical reading

Customer service

Travel readiness

Education

Associate or technical degree

Tools

MS Office

Job description

Victaulic in Dallas–Fort Worth, TX is seeking a Field Tool Technician to deliver on-site tool support, maintenance and consulting to customers across the Southwest. You will train customer personnel, perform troubleshooting, and ensure tool reliability while traveling up to 80%.

The role offers on-site learning, a company vehicle and benefits; candidates should have 3+ years of field service experience, mechanical aptitude, and the ability to read technical manuals and schematics.