Field Tool Technician — On‑Site Support, 80% Travel

Victaulic Company; Washington; Hybride; USD 60 000 - 85 000; Plein temps

Avantages offerts par ce poste

Company vehicle

Laptop

401K

Life insurance

Résumé du poste

Victaulic is seeking a Field Tool Technician for the Pacific Northwest, covering Seattle, WA and Portland, OR. You will provide on-site tool support, maintenance, and consulting at customer facilities, building strong relationships and ensuring productive tool operations.

The role emphasizes hands-on maintenance, calibration, and customer training, with travel up to 80%. Join a global leader focused on safe, efficient piping solutions and customer success.

Qualifications

• 3+ years of field service or equipment maintenance experience.
• Mechanical aptitude and high organizational skills.
• Proficiency in reading technical manuals, schematics, shop math, and precision instruments.
• Capability to perform all field service functions, including equipment setup, maintenance, and repair.
• Ability to lift within OSHA-approved safe lifting limits and work at heights, in confined spaces, and in various industrial environments at customer facilities.
• Comfort with extensive travel (up to 80%).
• Proficiency in Microsoft Office products, using computer systems and software applications to generate customer service reports and maintain tool maintenance databases.

Responsabilités

• Train customer personnel on proper tool operation, maintenance procedures, and safety protocols.
• Independently coordinate and schedule customer visits and maintain relationships with independent customers.
• Provide onsite consulting on tool operation and shop setup to maximize productivity.
• Provide on-site tool support and maintenance at customer facilities and learn our tools and equipment.
• Conduct troubleshooting, repairs, and preventive maintenance to minimize downtime.
• Respond to service calls with expert diagnosis and repair solutions at customer sites.
• Perform on-site calibration, testing, and commissioning of tools and equipment.
• Conduct warranty evaluations and repairs with minimal disruption to operations.
• Maintain customer tool inventories and service records; prepare detailed reports and recommendations.

Connaissances

Field service experience

Mechanical aptitude

Reading manuals/schematics

Customer service

MS Office proficiency

Formation

Associate or technical degree

Outils

Diagnostic software

Equipment management systems

Computerized maintenance programs

Description du poste

Victaulic is seeking a Field Tool Technician for the Pacific Northwest, covering Seattle, WA and Portland, OR. You will provide on-site tool support, maintenance, and consulting at customer facilities, building strong relationships and ensuring productive tool operations.

The role emphasizes hands-on maintenance, calibration, and customer training, with travel up to 80%. Join a global leader focused on safe, efficient piping solutions and customer success.