Field Tool Technician – Onsite Tool Expert (Travel 80%)

Victaulic; Fort Worth (TX); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Company vehicle

Health benefits

401(k)

Life insurance

Parental leave

Job summary

Victaulic's Field Tool Technician – Southwest role supports our Application Engineering team across the Southwest. You will apply technical knowledge to provide on-site tool support, maintenance and consulting at customer facilities, travel up to 80% and partner with customers to maximize tool productivity.

We seek hands-on technicians with 3+ years field service, strong mechanical skills, and the ability to read manuals and schematics.

Qualifications

• 3+ years of field service or equipment maintenance experience.
• Mechanical aptitude and high organizational skills.
• Proficiency in reading technical manuals, schematics, shop math, and precision instruments.
• Ability to lift within OSHA-approved safe lifting limits and work at heights, in confined spaces, and in various industrial environments at customer facilities.

Responsibilities

• Train customer personnel on proper tool operation, maintenance procedures, and safety protocols
• Independently coordinate and schedule customer visits based on availability and customer requirements, and maintain relationships with the independent customers you support
• Provide onsite consulting to customers on tool operation and shop setup to maximize tool productivity
• Provide on-site tool support and maintenance at customer facilities, learning and understanding our line of tools, equipment, and specialized instruments used at customer locations
• Conduct troubleshooting, repairs, and preventive maintenance on customer tools and equipment to ensure optimal functionality and minimize downtime
• Respond to customer service calls for tool malfunctions, providing expert diagnosis and repair solutions at customer facilities
• Perform on-site calibration, testing, and commissioning of newly installed tools and equipment
• Conduct warranty evaluations and repairs of company tools and equipment at customer sites, ensuring minimal disruption to customer operations
• Maintain customer tool inventories and service records; prepare detailed service reports and recommendations for customers
• Maintain professional customer relationships and provide technical consultation on tool applications and best practices
• Follow all company safety requirements and procedures, and participate in safety reviews

Skills

Field service

Mechanical aptitude

Reading schematics

Attention to detail

Travel up to 80%

MS Office

Education

Associate or technical degree

Tools

Diagnostic software

Equipment management systems

Computerized maintenance programs

Job description

Victaulic's Field Tool Technician – Southwest role supports our Application Engineering team across the Southwest. You will apply technical knowledge to provide on-site tool support, maintenance and consulting at customer facilities, travel up to 80% and partner with customers to maximize tool productivity.

We seek hands-on technicians with 3+ years field service, strong mechanical skills, and the ability to read manuals and schematics.