Field Territory Sales Specialist - Employee-Owned

Kendall Group; Grand Rapids (MI); On-site; USD 55,000 - 75,000; Full time

Job summary

Kendall Group is hiring a Customer Specialist in Grand Rapids, MI. You will report to the Sales Manager and build relationships with distributors, engineers, and end users while promoting products and services.

The role requires analyzing market needs, meeting sales targets, and collaborating with internal teams to drive growth. The position emphasizes exceptional communication, proposal development, and ongoing product knowledge.

Qualifications

• 3 years of sales experience.
• High School Diploma or equivalent.
• Proficiency with MS Office, especially Excel.
• Strong communication and presentation skills.
• Willing to travel up to 25% with minimal overnight.

Responsibilities

• Generate profitable orders and meet or exceed annual sales targets.
• Create and implement sales strategies for developing your assigned territory.
• Establish trust between Kendall Group, manufacturers, and customers.
• Plan, organize, and execute field activities such as customer visits.
• Monitor quotations and ensure professional follow-up to maximize sales.
• Analyze unconverted quotations and identify reasons for losses and improvements.
• Search for new prospects to expand the customer base and identify sales opportunities.

Skills

Sales experience

Communication skills

Presentation skills

Customer service

Education

High School Diploma or equivalent

Bachelor’s degree in engineering or business

Tools

MS Office (Excel)

Job description

Kendall Group is hiring a Customer Specialist in Grand Rapids, MI. You will report to the Sales Manager and build relationships with distributors, engineers, and end users while promoting products and services.

The role requires analyzing market needs, meeting sales targets, and collaborating with internal teams to drive growth. The position emphasizes exceptional communication, proposal development, and ongoing product knowledge.