Field Sales & Customer Solutions Specialist

The Kendall Group; Columbus (OH); On-site; USD 55,000 - 90,000; Full time

Job summary

The Kendall Group, a distributed industrial supplier, seeks a Customer Specialist to develop distributor and end-user relationships, promote products, and meet sales targets across assigned territory. You will collaborate with internal teams to plan field activities and drive growth.

Key duties include generating profitable orders, creating sales strategies, and expanding the customer base while maintaining high levels of customer satisfaction.

Qualifications

• 3 years of sales experience.
• High School Diploma or equivalent.
• Proficiency with MS Office (especially Excel); mechanical aptitude; knowledge of institutional systems and applications.
• Highly organized; detail-oriented.
• Ability to work cross-functionally; excellent customer service; strong presentation skills.
• Excellent verbal and written communication; strong negotiating and sales planning skills.
• Frequent sitting, driving; valid driver's license; willingness to travel up to 25%.

Responsibilities

• Generate profitable orders and meet or exceed annual sales targets
• Create and implement sales strategies for developing your assigned territory
• Establish trust between Merlo Energy, manufacturers, and customers
• Plan, organize, and execute field activities such as customer visits and surveys
• Monitor quotations and follow up to maximize sales
• Analyze unconverted quotations and recommend improvements
• Identify and expand new prospects to grow the customer base
• Stay aware of market activities and competitors
• Convert sales opportunities into orders
• Continually upgrade product knowledge and selling techniques

Skills

Sales experience

Interpersonal skills

Presentation skills

Customer service

Negotiation

Education

High School Diploma or equivalent

Bachelor's degree (preferred)

Tools

MS Office

Excel

Job description

The Kendall Group, a distributed industrial supplier, seeks a Customer Specialist to develop distributor and end-user relationships, promote products, and meet sales targets across assigned territory. You will collaborate with internal teams to plan field activities and drive growth.

Key duties include generating profitable orders, creating sales strategies, and expanding the customer base while maintaining high levels of customer satisfaction.