Field Territory Manager - Growth & Leadership

Vestis Corporation; Bowling Green (KY); On-site; USD 60,000 - 100,000; Full time

Job summary

Vestis Corporation is seeking a Territory Manager to oversee a designated service territory, lead route sales teams, ensure customer satisfaction, and drive growth. The role emphasizes safety, customer retention, and timely service resolutions in the Bowling Green, KY area.

You will coach Route Sales Representatives, manage day-to-day customer service programs, and negotiate renewals to protect pricing and profitability. Occasional travel and leadership responsibilities are involved.

Qualifications

• Two years of service and route-based industry experience.
• Proven track record growing customer accounts.
• Previous profit and loss accountability and/or contract-managed service experience preferred.
• Significant customer interface and service experience.
• Production planning, maintenance, or warehouse operations experience preferred.

Responsibilities

• Promote and sustain a safety culture.
• Coach and develop Route Sales Representatives (RSRs) in your territory.
• Reports directly to a Service Manager or General Manager, depending on structure.
• Create a pervasive sales culture that fosters team selling via TIG and Shared Lead programs.
• Assist in new account installations as directed by leadership.
• Manage day-to-day activities of customer service programs for the territory.
• Visit required customers each quarter to review growth and service opportunities.
• Ensure RSRs respond to and resolve all service requests timely.
• Negotiate and secure renewal agreements with existing customers.
• Recruit, select and hire Route Sales employees.
• Conduct weekly in-person meetings with each RSR to review trends and coach.

Skills

Customer service

Negotiation

Interpersonal skills

Communication

Analytical thinking

Team leadership

Education

High school diploma or equivalent

Bachelor's degree preferred

Tools

MS Office

Job description

Vestis Corporation is seeking a Territory Manager to oversee a designated service territory, lead route sales teams, ensure customer satisfaction, and drive growth. The role emphasizes safety, customer retention, and timely service resolutions in the Bowling Green, KY area.

You will coach Route Sales Representatives, manage day-to-day customer service programs, and negotiate renewals to protect pricing and profitability. Occasional travel and leadership responsibilities are involved.