Field Telecom Technician: Install, Repair & MACD (Travel)

Ledcor; Milwaukee (WI); On-site; USD 55,000 - 75,000; Full time

Job summary

Ledcor Technical Services in Milwaukee, WI seeks a Field Operations Technician to install, repair, and test MACD moves on Nokia, Infinera, and Ciena gear, while providing a best-in-class customer service experience. You will test circuits using OTDR and support optical, electrical, voice and data services.

Travel with a company vehicle is required; perform on-site installations and diagnostics, uphold safety standards, and work independently in a dynamic environment to ensure reliable

Qualifications

• 5+ years of experience in telecommunications, business installation and service for electronics, appliances, security, and/or cabling.
• Strong knowledge of Microsoft Office suite.
• Degree or diploma from a technical college preferred.
• Experience in the field independently in a dynamic environment.
• Clear and efficient verbal and written communication skills.

Responsibilities

• Deliver a high‑quality, customer‑focused service experience to every client
• Resolve customer issues calmly and professionally using de‑escalation techniques
• Perform on‑site installation and repair of internet services, copper and fiber cabling, demarc extensions, and rack‑mounted networking equipment
• Diagnose technical problems and implement solutions, including running new cable and installing data circuits
• Follow Ledcor’s safety standards and ensure proper use of vehicles, tools, and equipment

Skills

Microsoft Office

Verbal and written communication

Education

Technical college degree/diploma

Job description

Ledcor Technical Services in Milwaukee, WI seeks a Field Operations Technician to install, repair, and test MACD moves on Nokia, Infinera, and Ciena gear, while providing a best-in-class customer service experience. You will test circuits using OTDR and support optical, electrical, voice and data services.

Travel with a company vehicle is required; perform on-site installations and diagnostics, uphold safety standards, and work independently in a dynamic environment to ensure reliable